Control any computer and assist them using quick Assist within Windows 11.
It’s simple to help someone repair their PC when they’re right next to you. You simply take charge of their computer and demonstrate how to do it. However, when someone contacts you for assistance on the phone, things get complex, to say the least.
It’s a never-ending series that you instruct users to click on something that’s in front of them, but they tell you that there’s no option. After a long time of point and guidance the user, they finally locate it. Then you go back to it to find the next one. It would be so much simpler if you could simply do the task for your client. With Quick Assist within Windows You can!
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What is Quick Assist in Windows 11
Quick Assist has been present since Windows 10 in the Windows ecosystem. It lets users have complete control over the other person’s Windows 10 or 11 PC. Through the establishment of an internet connection remotely the user is able to assist the other in problems. While it’s remarkably like that of the Windows Remote Assistance tool offered in previous version of Windows, this is still not identical to the Windows Remote Assistance tool.
Quick Assist is a leap ahead of the previous tool. The improvements include the ability to utilize its keyboard interface as well as an option to pause assistance sessions.
If you’re looking to assist someone else or are the one who is looking for the help, it’s extremely simple to use the application within Windows 11. Let’s get to it.
Using Quick Assist in Windows 11
There’s no need to install or configure Quick Assist in Windows 11. It’s ready to go. However, Microsoft has relocated Quick Assist into a different place within Windows 11 so it can be difficult to locate it on the menu in Windows Start. The most convenient place to launch Quick Assist is from the Search option.
If you’re helping or receiving assistance, you’ll need start Quick Assist first. Select the Search option on the taskbar.
After that, type Quick Assist in the search bar, and then click the first option from the results of your search.
If you are unable to use the search feature due to some reason, go to the Start menu and navigate to “All Apps’.
There isn’t a single application called Quick Assist in this list which is why it becomes complex. Instead, you should go to “Windows Tools’ in this list.
Windows Tools will open in Control Panel. Select Quick Assist to launch the application. As you will see that selecting Search as the Search choice is the most efficient and fastest way to go.
Using Quick Assist to Help Someone
After opening the app, select “Assist another user” under Help to assist somebody else out.
To use Microsoft Assist, you need an Microsoft Account. It’s a fact. Log in to the account you have created with your Microsoft accounts by entering in your email address as well as your password in the following screen. It is also possible to sign up using an account on GitHub or an organization account. After that, you can choose whether or not you would like to remain registered. If you are using a personal computer, you can decide to remain registered.
A security code will be displayed on your screen that you must give to the person you want to assist. Copy the code onto your clipboard and then send the code to them via any method. When you click on the button “Provide Instructions”, Quick Assist will give you an outline of the instructions you can forward to the person who you want to share it with to help them do what they require do on their own.
As long as they don’t have entered their code else for you to do other than to wait. The code expires in 10 minutes, though. Therefore, prior to the process of connecting Quick Assist, ask the other person to be at the ready.
After they’ve entered the code, it will take some time for the link to be established.
As the assistant you can choose whether you want to see their screens or have full control. Select on the radio icon next to the desired choice.
If you select ‘Take Full Control’. The recipient will then receive an authorization request to share their screen. If they choose to “Allow”, it will take a couple of minutes to set up everything. Then, you’ll be in complete control over the system.
Remote assist’s toolbar will be displayed at the upper right-hand corner of your display, with options for conducting the session. Alongside having complete control over the cursor, the toolbar offers options like choosing an annotation, monitor or viewing the entire screen and starting the task manager and restarting it, halting the session, as well as ending the session.
After you’ve assisted them with the issue, you’re able to close the meeting.
Using Quick Assist to Get Help
If you’re planning to use Quick Assist to get help from someone else, it is important to be sure to trust the person you are talking with before granting them access to your computer. There are a lot of users who take advantage of this method to fool other users by presenting false information about malware. It’s possible to do this using a command prompt command.
Before you grant someone access of your computer, be sure to close any unnecessary applications and keep any personal information that you do not want to be accessed.
Start Quick Assist on your computer. The person who helped you has to have given a security code to you. Enter the code into the textbox that is under “Get Assistance”. After that, select “Share Screen”.
After this, the assistant will decide if they wish to see your screen or have complete control of your computer. It’s entirely at their discretion, and there’s nothing you can do about it other than to deny their request.
After they have made their decision the permission request will be displayed on your screen. If they decide to open your screen in complete control, the request will let you know the information they’ve requested. Make sure that the person who is helping you is the one you were expecting since they will must log in to their account in order to assist you. Click ‘Allow’ to give the request.
If you believe you’ve been fraudulently scammed, you will find an option to expose the fraud. Follow that link, and then select cancel to close the session there.
After you’ve clicked ‘Allow’ it will take a few minutes to establish the connection.
Quick Assist makes it simple for remote connection to be established to Windows 10 or 11 devices. Particularly for those who is seeking assistance the steps to complete the task are incredibly simple. Anyone, including your grandfather, could easily use it to get any assistance they require. After the connection to the remote is established it is effortless.