how to clone a jira ticket

Mastering JIRA: Learn how to Clone a Jira Ticket Today!

Efficient project management is key to success in any organization. Jira is a powerful tool that can help streamline project management processes, but it can be time-consuming to set up and manage individual tickets from scratch. This is where cloning Jira tickets comes in handy.

Cloning a Jira ticket means creating a copy of an existing ticket, with the same fields, attachments, and workflow status as the original ticket. This process saves time and ensures consistency in project management across the organization.

In this article, I will teach you how to clone a Jira ticket quickly and easily. We will also cover the benefits of cloning Jira tickets, best practices to follow, and advanced techniques to optimize your ticket cloning workflow.

Key Takeaways:

  • Cloning Jira tickets saves time and ensures consistency in project management.
  • Cloned tickets have the same fields, attachments, and workflow status as the original ticket.
  • Follow best practices, such as using naming conventions and capturing relevant information, when cloning tickets.
  • Advanced techniques like cloning sub-tasks and creating predefined templates can further optimize your workflow.
  • Mastering Jira ticket cloning can enhance efficiency and improve project management workflow.

Why Clone a Jira Ticket?

As a Jira user, you may wonder why you should bother cloning a ticket instead of creating a new one from scratch. Well, the answer is simple – cloning a ticket in Jira offers a variety of benefits that can greatly enhance your project management workflow.

First and foremost, cloning a ticket allows you to duplicate an existing issue quickly and easily, saving you time and effort. You can copy all of the vital information, such as the issue summary, description, attachments, comments, and even sub-tasks. This not only eliminates the need to manually enter the same information repeatedly but also helps to maintain consistency across similar issues.

Secondly, cloning a ticket in Jira helps to streamline your workflow, enabling you to focus on more important tasks. Instead of wasting time creating new issues from scratch, you can simply duplicate existing ones and modify them as needed, allowing you to stay on top of your to-do list and meet project deadlines.

Finally, cloning tickets in Jira is an excellent way to maintain accurate records and ensure that nothing falls through the cracks. By duplicating an existing ticket, you can track progress easily, assign tasks to team members, and manage dependencies efficiently. This not only helps to avoid misunderstandings but also improves collaboration and communication within your team, leading to better results and greater satisfaction.

So, if you’re looking to optimize your workflow and maximize your productivity, consider cloning Jira tickets – it’s a simple yet effective way to improve your project management skills and take your team to the next level.

Step-by-Step Guide to Cloning a Jira Ticket

Cloning a Jira ticket is an easy way to create a copy of a ticket, without having to start from scratch. This can save time and effort, especially when you need to create multiple tickets with similar content. Here’s a step-by-step guide on how to clone a Jira ticket:

  1. Access the Jira ticket: Navigate to the ticket you want to clone.
  2. Select the clone option: Click on the “More” button at the top-right corner of the ticket, and then select “Clone” from the dropdown menu.
  3. Customize the cloned ticket: In the clone ticket screen, you can modify the fields and content as needed. You can change the summary, description, assignee, reporter, and other fields to suit your needs. You can also attach files, add comments, and configure any custom fields that you have set up for your project.
  4. Save the cloned ticket: Once you’re done customizing the cloned ticket, click on the “Create” button to save it. This will create a new ticket, with all the content and settings copied from the original ticket.

That’s it! You have now cloned a Jira ticket using a simple, four-step process. Keep in mind that you can clone any ticket, regardless of its status (e.g. open, resolved, closed) or type (e.g. bug, story, task).

Benefits of Cloning Jira Tickets for Project Management

As I mentioned earlier, cloning Jira tickets can be a powerful tool for efficient project management. Duplicating jira tickets for project management can help in many ways.

  1. Tracking Progress: Cloning Jira tickets can be useful when tracking project progress. By duplicating a ticket, you can maintain a record of completed work while also creating a new ticket to continue working on. This allows you to track progress without losing sight of past tasks.
  2. Assigning Tasks: When assigning tasks to team members, cloning Jira tickets can be helpful to maintain consistency across similar tasks. By creating a template for a certain type of task, you can ensure that each team member has a similar starting point, regardless of their level of experience.
  3. Managing Dependencies: In complex projects, tasks can often depend on one another. By cloning Jira tickets, you can maintain these dependencies across multiple tasks, ensuring that the project remains cohesive and on track.

Additionally, duplicating jira tickets for project management can help to maintain accurate records and facilitate reporting and analysis. By having a consistent ticket structure, it becomes easier to analyze data and identify trends across a project.

Best Practices for Cloning Jira Tickets

As we’ve seen, cloning Jira tickets can significantly improve project management efficiency. However, to ensure optimal results, it’s essential to follow some best practices. Here are some tips to keep in mind:

  • Use consistent naming conventions: When cloning tickets, use a clear and consistent naming convention to easily identify new tickets and avoid confusion.
  • Include all relevant information: Make sure to include all relevant information from the original ticket, such as attachments or comments.
  • Manage linked or dependent tickets: Before cloning a ticket, consider any linked or dependent tickets and ensure that they are appropriately updated or cloned as well.
  • Create predefined templates: Consider creating predefined templates for specific ticket types to streamline the cloning process and ensure consistency.
  • Train team members: Ensure that all team members are aware of the cloning process and best practices to avoid errors or inconsistencies.

By following these best practices, you can enhance the efficiency of your Jira ticket cloning workflow and maintain accurate and consistent project management records.

Advanced Techniques and Customizations for Cloning Jira Tickets

If you’re a Jira power user, you may have already mastered the basic ticket cloning process. However, there are additional techniques and customizations that can take your ticket cloning to the next level and further streamline your project management workflow.

Cloning Sub-Tasks

In addition to cloning the main Jira ticket, you can also clone its sub-tasks. This can be a huge time-saver if you have multiple sub-tasks that are similar or identical in nature. To clone sub-tasks, simply select the “Include sub-tasks” option when you’re cloning the main ticket.

Creating Predefined Templates

If you find yourself repeatedly cloning tickets with similar configurations, you can create predefined templates that can be quickly applied to new tickets. This can be especially useful if you have specific ticket types that require similar fields or customizations. Simply create a template by cloning a pre-existing ticket, and save it for future use.

Automating the Cloning Process

If you frequently clone tickets with specific configurations, you can automate the cloning process using Jira’s scripting capabilities. For example, you can create a script that automatically clones a ticket with predefined custom fields or values based on certain criteria or triggers. This can save you time and reduce the risk of errors or inconsistencies.

By incorporating these advanced techniques and customizations, you can further optimize your ticket cloning process and improve your project management efficiency. However, keep in mind that these options may require some technical skills and knowledge of Jira scripting, so be sure to consult with your Jira administrator or seek additional resources if needed.


In conclusion, cloning Jira tickets is a crucial practice that can significantly improve project management efficiency. By employing the step-by-step guide and best practices outlined in this article, you can streamline your workflow, reduce repetitive tasks, and enhance team collaboration.

Remember to consider naming conventions, capturing and transferring relevant information, and managing linked or dependent tickets when cloning Jira tickets. Utilize advanced techniques like cloning sub-tasks, creating predefined templates, and automating the cloning process to optimize your workflow further.

I encourage you to apply these practices to your Jira skills and project management workflow. With these skills, you can enhance your Jira expertise and boost your project management efficiency.


Q: What is the importance of cloning Jira tickets?

A: Cloning Jira tickets is essential for efficient project management. It allows you to easily create copies of existing tickets, saving time and effort in creating similar tickets from scratch.

Q: Why should I clone a Jira ticket?

A: Cloning a Jira ticket offers several benefits. It streamlines project management by reducing repetitive tasks, maintains accurate records, enhances team collaboration, and improves workflow efficiency.

Q: How do I clone a Jira ticket?

A: To clone a Jira ticket, you can follow a step-by-step guide. Access the Jira ticket you want to clone, select the clone option, and customize the cloned ticket if needed. Detailed instructions can be found in the section “Step-by-Step Guide to Cloning a Jira Ticket.”

Q: What are the benefits of cloning Jira tickets for project management?

A: Cloning Jira tickets for project management provides multiple advantages. It aids in tracking progress, assigning tasks, managing dependencies, maintaining consistency in project templates, and facilitates reporting and analysis.

Q: What are the best practices for cloning Jira tickets?

A: When cloning Jira tickets, it’s important to follow some best practices. Consider using naming conventions, capturing and transferring relevant information, and managing linked or dependent tickets effectively. These practices help enhance efficiency and avoid common pitfalls.

Q: Are there advanced techniques and customizations for cloning Jira tickets?

A: Yes, there are advanced techniques and customizations available for cloning Jira tickets. These include cloning sub-tasks, creating predefined templates for specific ticket types, and automating the cloning process using Jira’s scripting capabilities. These options can optimize your ticket cloning workflow.