Selecting the perfect web hosting service often feels overwhelming. Every platform claims to be the fastest, safest, or best value. How do you choose?
After years of testing, we’ve compiled a list of the best web hosting services in Australia. We’ve analysed the site speeds, the quality of the customer support, the ease of use, the security options, and the available features. Then, we’ve combined these metrics to rank your options for you.
Keep scrolling to check out our top ten Australian web hosting platforms. At the end, read on to learn more about what our criteria for great web hosting entails. In case your target audience isn’t from Australia, we do have other lists as well — you can check those out:
Best Web Hosting Australia 2020 – Reviews
1. Hostinger – Best Value Web Hosting
Often, when it comes to tech service, you can have quality or affordability. With Hostinger, you can have both. They provide high-quality web hosting at low prices.
Hostinger’s worldwide servers ensure that you can provide the best experience for your audience while retaining access to website support in your time zone. Their tutorials and custom-built user panel make setting up and running your site a breeze. When you need more customised assistance, their chat support is available 24/7.
They guarantee a 99% uptime with 10 GB of SSD disk space. This combination ensures that your site will be online and loading quickly to keep you high in the search engine rankings and to retain site visitors. You can also add VPS, email, cloud storage, or a WordPress optimised setup to your services.
If you’re willing to spend a bit more money, you can choose the Premium web hosting plan. This subscription level includes weekly website backups, your domain (if you don’t have one already), and access to bigger and better servers.
Plus, if you aren’t satisfied for any reason, you can have a full refund within the first 30 days.
- Affordable options
- Satisfaction guarantee
- Round the clock customer support
- Charges in USD
2. SiteGround – Best WordPress Hosting
If you’re looking for a web hosting service that does it all – and does it all well – consider SiteGround. The company’s hosting plans include security services, including free SSL certificates, automatic site backups, and built-in GDPR compliance.
SiteGround’s exclusive plugin, SuperCacher, keeps your site loading faster than many other services. It’s imperative that your site loads quickly, or you’ll lose customers and experience a lower SEO ranking as a result of search engine penalties for slow websites.
Even if you aren’t an experienced website designer or manager, you’ll find SiteGround simple to use. The company provides access to a large variety of educational support materials, including tutorials and e-books. When you need more individualised help, their customer support is available within an average of a ten-minute wait time via chat, phone, or help tickets.
The benefits of choosing SiteGround don’t end there. Basic plans include the promise of a 99% uptime with 10 GB of SSD storage. They also have data centres around the globe to optimize user experiences, regardless of where your ideal customer lives.
- WordPress recommends their services
- Easy to use
- Lots of included features, including CDN and SSL
- Fast loading speeds
- Expect expensive renewal costs
3. A2 Hosting- Best Reseller Hosting
A reseller website has unique needs compared to other business or lifestyle pages. When you’re selling products to a large audience, you need your pages to be online and to load fast. Plus, you’re likely to have more sales and landing pages than other businesses. That’s why you need a hosting service that understands your business model.
A2 Hosting provides excellent, customised service for resellers. They offer a reseller-specific hosting package, in addition to shared hosting, VPS, or the purchase of dedicated servers.
They claim to have “turbo servers” and live up to that name. A2 Hosting claims to offer 20x the speed of other companies. This fast setup combines with reliable uptimes and four data centres across the globe to ensure your pages will load lightning-fast for your target audience, no matter where you sell.
If you ever have issues, their customer service agents are knowledgeable and always available. They’ll even move your existing website to their servers for free to ensure an issue-free transition.
- Extremely reliable
- Fast customer service
- Multiple server locations worldwide
- No storage limits
- Charges USD instead of AUD
4. GreenGeeks – Great Web Hosting for Small Businesses
Environmentalists often find themselves stuck between being a successful part of the digital world and living their morals. Hosting a website takes a remarkable amount of energy. With GreenGeeks, you don’t have to choose between your values and your online presence.
This impressive company puts triple their energy consumption back into the grid through renewable energy sources, primarily wind. After over a decade in business, they’ve demonstrated that eco-friendly hosting is here to stay.
GreenGeeks is more than a team of tree huggers. They also offer high-quality service with a thirty-day money-back guarantee. Every hosting plan includes an unlimited amount of storage for email addresses, disk use, and bandwidth.
You can reach the GreenGeeks customer service agents, called hosting specialists, at any hour of the day. They have email, chat, phone, and support ticket help options. Because they’ve been around for so long, there is also a large amount of helpful information across the web.
- Reduces the environmental impact of web hosting
- No limits to email addresses, storage, or bandwidth
- Data centres in multiple locations
- Charges USD
- Free domain only for the first year
5. Kinsta – Best Managed WordPress Hosting
If you use WordPress for your website design, then consider Kinsta for the best web hosting in Australia. Many household names, like TripAdvisor and FreshBooks, use Kinsta to host their giant sites. If Kinsta is capable enough for these big businesses, then you can feel confident that your website will be in good hands with this company as well.
Kinsta combines multiple technologies and over twenty data storage locations to keep your website blazing fast. They employ Google Cloud servers for data storage, which comes with a 99% uptime guarantee.
Security can be an issue for many WordPress users, but it won’t be when you choose Kinsta for your hosting. They include free SSL certificates with every website, plus DDOS protection, GeoIP blocking, and the Google Cloud firewall. If these measures fail and your site gets hacked, they’ll help you repair it as part of your subscription.
To add even more value to the subscription, Kinsta offers top-notch online customer service. There are no phone options for support help, but you won’t even miss them because the online service is so remarkable.
- Optimised for WordPress websites
- Enhanced security options
- Quality customer service
- Google Cloud storage with 99% uptime
- Support is only available online
6. Bluehost – Great Web Host for Bloggers
Bluehost was one of the early leaders in the website hosting field. However, they have fallen far from their reign at the top in recent years. Most of the complaints revolve around customer support help and slow speeds.
The company is working to improve their standing once again. As a result, they’re increasing their customer support access and the available hosting options. Bluehost now offers dedicated, cloud, shared, and WordPress hosting in addition to VPS.
Bluehost’s customer support agents are available 24/7. You can reach them via chat, phone, or help tickets. Because the company has been around for so long, there are also many forums, help blogs, and video tutorials.
A redeeming benefit of Bluehost is the site performance statistics included with their subscriptions. Even the cheapest plan includes 25 GB of RAM and pages that load within three seconds. Their “high performance” package reduces the number of pages per server by 80%. This decrease guarantees that your account will have impressive speed and power, even from the other side of the world.
- Variety of hosting options
- Affordable pricing
- SSL included with service
- 25 GB of ram with the cheapest hosting
- All servers are in the United States
- History of poor service
7. Cloudways – Best Cloud Hosting
Cloudways’ website hosting service is not for beginners. However, if you have decent computer skills, you can save money using this service. You’ll have an extremely high-performing website at a fraction of the price of comparable hosts.
Instead of having a large facility of servers in a physical location, Cloudways uses existing cloud storage services to hold their website data. The cloud storage eliminates the physical restrictions to your website size or speed. As a result, you can grow your site endlessly without consequence.
The cheapest plan includes 1 GB of cloud memory. This information is cached all around the world to ensure that your website visitors will have positive experiences without lag, regardless of their browsing location.
The customer service team at Cloudways receives rave reviews. Most customers are satisfied with the extensive knowledge of the representatives and with the support they receive. You can contact an agent through a request form, live chat, or you can request a phone call.
- Fast speeds and high performance
- Prompt, knowledgeable customer service
- Facilitate easy scaling of a website
- Not for beginners or users without extensive computer skills
8. HostPapa – Great Web Hosting for eCommerce
If you run an Australian website and want a company that meets your unique needs, consider HostPapa. They offer many Australian-specific services with .com.au domain names and prices charged in AUD.
HostPapa includes many features in its low-cost hosting services. Every website receives 100 GB of storage, an SSL, a domain name, and site migration included in their subscription. Other budgets cannot match these perks.
With 24/7 support available via every method imaginable, you’ll never find yourself struggling with your website alone. HostPapa even includes options for one-on-one virtual training sessions with their expert team. The service upholds their 99.9% uptime guarantee, so you won’t find yourself calling frequently for help with a down website. This allows you to focus on growth and perfecting your online presence, instead of struggling with the same problems repeatedly.
To make HostPapa even more impressive, they offset all of their hosting power consumption with green energy.
- Low rates charged in AUD
- .com.au domain name registration
- Eco-friendly with energy offsets
- Free migration
- 100 GB of storage
- Supports most other CMSs and offers a local website builder
9. HostGator – Decent Web Host for Beginners
Every cent matters when you’re running a business or creating a website on a budget. As a result of choosing the most affordable option, you might find yourself missing some of the features that come from hosting at a slightly higher price point. With HostGator, you will not have the security, speed, or uptimes that other hosting services provide.
The primary benefit of HostGator is the low monthly price and lack of a lengthy contract. They also provide round the clock customer service via phone, chat, screen share, or even fax. You’ll never question if you’re getting your money’s worth out of the HostGator service.
HostGator also allows you to use a combination of HDD and SSD hard drives to customise your website loading speeds. This option is critical when combating the distance between the United States data hub and Australian users. They also allow unmetered bandwidth. Control over these features can help boost your website’s user experience and increase your search engine rankings.
For affordable, acceptable web hosting services without extravagant features, consider HostGator.
- Affordable monthly cost
- Unmetered bandwidth
- Your choice of HDD and SSD hard drives
- 24/7 customer support
- All servers are in the United States
- Subscription lacks security features
Sometimes, you need a website that you can set up and then ignore most of the time. Not every site has the goal of ranking the highest in Google’s search engine results or experiencing record numbers of visitors every day. If that’s you, then consider DreamHost.
This hosting platform has been around with consistent service for a long time. As other companies constantly shift their pricing structure, feature offerings, and user interface, DreamHost remains relatively the same. They provide service you can depend upon time and again. If an issue arises, they have customer service available via phone, messenger, or help tickets 24/7.
Another benefit of DreamHost is their commitment to keeping both you and your website protected. Every site receives free SSL and whois privacy.
The biggest downside to DreamHost is their location. All of their solid-state data servers are in the United States. For Australian website owners, a storage location across the world can significantly slow down your website.
- 24/7 customer support
- Long-standing reputation for quality
- Free domain name and SSL
- 97-day refund policy
- Servers are only in the United States
- Must prepay for three years for competitive pricing
How to Find The Best Web Host for Australia
Ultimately, the best website hosting service is the one that works for you. Elements like your monthly traffic or type of site affect your needs.
Below, we’ve described all of the key features to look for when choosing the best web hosting in Australia for you. These features have the potential to affect the search engine optimisation (SEO) and usability of your website.
If you don’t select a hosting service that will meet your needs, then you’ll have to experience the hassle of switching your website to a new host and might waste money in the process.
The Internet makes it possible to send information across the planet in an instant. However, your site will load even faster when the data has a shorter distance to travel.
For a fast site, you want the hosting as close to you as possible. Plus, customer service will be in your time zone.
Uptime refers to the amount of time your website is available online. The majority of web hosting providers promise impressive statistics but don’t deliver.
You want a web hosting service that is reliable with stable uptime and response times. Third-party verification like our list provides more reliable information on a service provider than their sales page.
Your host stores all of the data for your website. This information may be a few small files for a blog or small business website, but it can also include many GB’s for more expansive web pages. Check to see how much storage your hosting subscription includes.
Regardless of your site size, try to find an Australian web host that uses SDD drives instead of HDDs. These drives provide faster performance.
Bandwidth and Data Transfer
Bandwidth describes how fast data moves between the host and the website visitor. Data transfer references the volume of data that flows between your host and your site users in a given month.
Many hosting companies limit the amount of data transfer your site can facilitate. Find one with a limit that will allow your website to both function and grow.
Website speed is one of the factors Google uses when it ranks pages for its search engine results. You need a site that won’t push you down in the rankings.
You want an Australian web hosting service that optimises their systems to have quick response times. Location alone is not enough to keep your site loading quickly.
It’s essential to have options to connect with your website hosting service’s customer support team. The top providers offer a combination of communication options, including phone calls, chat, support tickets, and written or video tutorials.
Check to see if your potential host outsources their customer service. In-house and local support teams typically provide quicker and more helpful information. However, outsourced teams are often more consistently available.
Another feature that Google considers when ranking your website is site security. Before, this was only a requirement for online sellers, but now it is essential for all websites.
A Secure Sockets Layer (SSL) is the technology that best protects your digital visitors. Be sure your web hosting service offers this as a feature.