If your microphone isn’t working in Microsoft Teams, here are solutions that can resolve any microphone problems for the Windows PC.
Microsoft Teams is one of the most well-known tools for online collaboration and communication to work remotely and collaborate with other users. However, like every other software Microsoft Teams has its flaws and you may run into issues such as problems with the Microphone isn’t working or camera not working within the application. Sometimes, the issue isn’t with the Microsoft Teams app, it could be a problem with your computer.
There are a variety of reasons the Microphone was not working or hasn’t was able to function on Microsoft Teams. Microsoft Teams app. It could be due to malfunctioning microphone hardware on your computer or driver issues or a damaged MS Teams app, the microphone might be disabled or off, or the device is not connecting or other causes.
Whatever the reason may be this article will help you through the process of resolving the most frequent microphone issues that arise in Microsoft Teams.
Table of Contents
Basic Fixes for Microsoft Teams Microphone Not Working
Before you go through the complicated troubleshooting techniques, look at these simple solutions that could resolve the microphone not working issue. The majority of times, Microphone problems are caused by simple issues such as the microphone not working or outdated Microsoft Teams app, etc. If your microphone isn’t working with Microsoft Teams app, you’ll encounter an error similar to the following:
Sometimes you may find that your Microphone might work perfectly for you, but the person who is on the other cannot hear you clearly or completely. In these cases, try these easy fixes and try to see if they help:
Make Sure the Mic is Not Muted on MS Teams
If you start the video in Microsoft Teams or receive a phone call, the microphone is enabled by default. This could be due to a glitch in the app, or you switched off Microsoft accidentally when you pressed the shortcut, however ensure that the Microphone isn’t muted in the MS Teams app. If you notice the mic icon crossed out that means it’s disabled. Start the app and make sure that the microphone is enabled.
Try switching the microphone on/off several times to see if it solves the issue.
Certain headphones or audio devices might have a button that functions as a Microphone. Make sure that the Microphone isn’t muted through a button on the device.
Restart Microsoft Teams
Try closing Microsoft Teams completely Microsoft Teams entire and launching it once more. Start the system tray via on the Taskbar area, click right on the on Teams icon, and then select Quit.
If the application is active in background mode, close it by closing within the Task Manager. To do this, you must start Task Manager by pressing Ctrl+Shift+Esc your keyboard.
In the Processes tab, find the Microsoft Teams process, then click on it, then select the option to end the task. After the application has been shut down, re-launch it and verify if Mic is running or not.
Restart Your Computer
If restarting the application doesn’t solve the issue, attempt restarting the computer. If you restart your PC, it will erase the memory of your PC (RAM) and then start the microphone device once more. This may solve your microphone problems.
Check the Microphone Hardware
If you’re using a headphone microphone as well as an additional Microphone, be sure that the microphone’s hardware is not damaged. You can determine if the Microphone is functioning or not by utilizing it with an app for recording voice or connecting it to a computer and then using it on different devices such as your smartphone tablet, tablet, or computer. If the Microphone device is working, you can try these solutions.
Connect Microphone Before Calls
There are instances where you connect your audio device that has an audio device in the middle of a video or voice call in Teams and the Teams application may not detect the microphone on the audio device. In these instances you must make sure to connect the audio device prior to calling or closing your Microsoft Teams app, connect your audio device to an audio device and then open the app over.
Update Your Windows and Microsoft Teams app
Check that you’ve installed the required updates on your Windows PC as and the most recent versions of Microsoft’s Teams app. If there are bugs that are reported or problems in Microphone as well as Microsoft Teams or the Microsoft Teams app, Windows will fix the issue with its cumulative or feature updates.
To look to see if there are Windows updates First, you must start Windows Settings by pressing the Start menu and then selecting the option ‘Settings’ or using Windows+I.
Once the Settings app starts, select the Windows Update section on the left side. After that, click the “Check for updates” button in the right pane.
If you have any updates in the pipeline then take them down and then install them. After that, restart your computer to update the settings.
To download the most recent Version of the Teams app Follow these steps:
Start Microsoft Teams and click the three dots (ellipsis) button, then select “Settings”.
At the bottom of the left panel, select the “About Teams option. If you notice the “Check for Updates” button on the right side, click it.
If the application is upgraded, you will receive the “You’ve got the latest version” message.
Check If Your Microphone is In Use
Another reason why your microphone might not be functioning is because it’s currently being used by an alternative app or a service. Try closing any other applications that could use your microphone, and attempt to do it again, or restart your system.
Use Different Microphone
If you’re connected to an external mic device that isn’t working on Microsoft’s device, try connecting it to a different one. Microsoft device, you could connect a new mic device or a different cable and an alternative USB port.
If you have multiple microphones attached to the device, then disconnect all other devices, except for the one you’d like to use. If you already have an internal mic (usually Realtek), disconnect all other audio devices and then test the built-in microphone. If the built-in microphone doesn’t work connect an external device and verify that it is working with MS Teams.
Turn On Your Windows Microphone
It is important to determine whether your Microphone is disabled in the settings of your computer. If it’s disabled it won’t be able to connect it to Microsoft Teams or any other application on your PC. Therefore, you must switch on the Windows Microphone and ensure your PC recognizes it as the primary input device.
If you’re an Windows 10 or older OS user, click the speaker icon located in the lower right-hand corner of your taskbar and choose the “Open Audio Settings’ option. If you’re an Windows 11 user like me then open the Settings application (Win+I). Click on Privacy and security’ on the left pane, and then select the option ‘Microphone’ in the App permissions in the right pane.
To turn on the microphone in your device, switch on the toggle for “Microphone access in the page for microphone settings.
This option grants the microphone to any applications as long as you allow permission for these apps too.
Enable Mic Permission for Microsoft Temas app
After you have enabled the Mic feature on your Windows PC, you will need to confirm that the Microphone access is turned on in Microsoft Teams. Microsoft Teams app. To verify this go to Settings then click on ‘Privacy and Security then click Microphone under the permissions for apps.
On the page for microphone settings Make sure that ‘Let apps connect to the microphone’ has been turned on.
Scroll down the list of apps , and switch on ‘Microsoft Teams’..
Select Correct Microphone Device in Microsoft Teams app
If you have selected the wrong microphone on the Microsoft Teams app, it may not work when you try to make a phone call. It is essential to select the correct microphone that is working properly, and then configure it in Teams. Teams app. Here’s how to do it:
If you are calling or making a call using Teams, when you are making or receiving a call on Teams app, press the ‘More actions’ icon and select ‘Device Settings’.
In the Device settings, select the dropdown ‘Microphone’ and choose the appropriate audio device.
Configure the Microphone using the Settings App (Windows 11)
If your microphone isn’t functioning properly or completely it could be because the that the microphone has not been properly configured in Windows settings. You can alter the format of your microphone, in-line volume or even improve the quality of your audio to resolve your microphone issues. Follow these steps to accomplish this:
Start Windows settings, select “System” on the left side, then select Sound from the right side of the screen.
On the page for Sound settings choose your microphone in the input section.
Make sure that “Don’t Allow” is visible on the right side of Audio in the section General. If you click the ‘Don’t Allow button, the microphone will be turned off and you should not do it. If you see the word “Allow” at the bottom of the screen, press it to activate the microphone.
Under the section for input settings You can alter the volume of your input and formats (sample volume and depth) to enhance the quality of your microphone. Select the appropriate audio format in the drop-down menu ‘Format’ and then use the ‘Input volume slider to increase the mic’s volume. After that, press the ‘Start Test’ button and then speak for a couple of seconds, then press the “Stop test” button to determine the volume the microphone receives.
Switch off Enhance the audio
Sometimes, microphone issues could be due to audio enhancement functions. Disabling it can solve your microphone issue. Switch off the switch next to “Enhance audio’ to turn off audio enhancements.
In certain situations, turning on the “Enhance Audio” feature can improve your Microphone’s audio quality. It is possible to turn the feature off and on and determine which one is the most effective for your needs.
Set the Microphone’s Settings in the Control Panel
You can also set microphone settings in the Control panel for Sound. This method is only available on Windows 11 however, you can use this method to configure an audio device in every Windows version. Here’s how to do it:
Then, type in “control panel” in the Windows search engine and select the ‘Control Panel from the results to open it.
Within the control panel ensure that you’re viewing the settings using category view and then select the ‘Hardware and sound’ category.
The next screen will appear, you will be able to select the Sound option or the ‘Manage Audio Devices link to start the Sound Properties dialog box.
The Sound dialog box, where you can set different options for sound.
Go to the tab ‘Recording’ and select the appropriate input device. Then, click the ‘SetDefault’ button below to set the device to default.
To turn on a microphone to record, click on the recording device and choose “Enable”.
To alter the settings for the microphone choose the microphone, then select the “Properties” button.
Windows automatically shuts down the microphone when the computer is powered by battery. To stop this from happening you must go to the tab ‘Listen’ and ensure that the ‘Continue running powered by battery option is enabled under the Power Management as shown below.
Then, you can switch to the tab ‘Levels’ in the Microphone Properties dialog box. You can alter the level of intensity by moving your Microphone volume slider to the left and right to make sure you are at the correct level of volume of the input. You may also consider boosting the volume of the microphone by changing the slider ‘Microphone Boost’ to boost the sound of your microphone.
Under the tab ‘Advanced You can also alter the sample rate and depth frequency using the default Format’ drop-down. After that, select the ‘Allow apps to take the sole control of this device’ to allow Microsoft Teams and other apps have full control over this audio player.
Then, deactivate the “Enable audio enhancements” option then click ‘Apply’ then OK to save the modifications.
Reinstall/Update Audio Drivers
One of the most common causes for malfunctioning microphones is a corrupted or obsolete driver for audio devices. It is more likely that you will encounter this issue if you’re using an USB microphone or a microphone that is that is integrated into the webcam you’re using. It is recommended to reinstall or upgrade your audio device driver on your PC.
If you’re using an USB camera or microphone, you can go to the website of the manufacturer and look for the most current versions of their driver that is compatible with the Windows Version (e.g., Windows 11 64bit).
It is also possible to update, deinstall or reinstall drivers using your Windows Device Manager console. To do this, take these steps
Start your Run option by holding Win+R, then enter
devmgmt.msc to open Device Manager. You can also search for the word ‘Device Manager in the Start menu and then open it using the results.
Within the device manager, click on the section ‘Audio inputs and outputs’ and you’ll see your microphone under that.
To update the driver, click right on the device that you wish to update then select Update driver..
Within the Update Drivers window select ‘Search automatically to find drivers’, if you would like to let Windows search for the most suitable drivers and then install it. Choose ‘Search my computer to find drivers’ in case you would like to manually search for drivers and then install them. that you downloaded and saved to your computer.
Try disable and enable the input device to check if that solves the problem with the microphone. Right-click the microphone device and choose Disable device.
Select ‘Yes’ in confirm the box.
Re-enable it after that by right-clicking on the device and choosing “Enable device”
To remove a device, click on the microphone’s right side and choose the option ‘Uninstall device.
Then, search for the appropriate software for the system you have on the web, downloadit, and then install it. You can also click the menu ‘Action’ and choose ‘Scan for changes to the hardware’. This will install the drivers on your PC.
If you’re using a separate microphone such as an USB microphone or webcam, expand the section ‘Sound, Video, as well as game controllers’ section and you’ll find your device in the list. After that, click the device to update it, remove or disable the device.
Update Skype App
Microsoft Teams is a collaboration application that is integrated with other Microsoft applications like Calendar, Skype, etc. For certain users, updating the Skype application as well as the Skype Business Client application could solve the Microphone problem.
You can find the Skype application in the Microsoft Store and update it to the latest version. You can also go to Skype’s Skype official site or the Skype for Business website to get and install the most recent version of the application.
Disable Skype Autorun
As you may know, the Skype application is preinstalled on Windows 10 and Windows 11. Even if you have to manually download Skye applications, it’s programmed to start automatically on Windows when you start your computer . It will it will run on the background. When you have the Skype application is runs in the background it is in control over your microphone device , causing the Microphone not to function on the Microsoft Teams app.
In these cases it is necessary to block the Skype application to run in background, and stop the app from being automatically launched during Windows start-up. Here’s how to do it:
Open Task Manager by searching for it on Windows search, or pressing Ctrl+Shift+Esc. Within the Task Manager window, find Skype, right-click on it, and choose the option to end the task..
To stop Skype from autorun, go to the tab ‘Startup. Find Skype and right-click it then select Disable.
Check Windows Audio Service
Windows Services are a set of vital services that automatically begin with each Windows start-up. Windows Audio Services can be described as an essential Windows service that handles audio for Windows-based applications. Sometimes, viruses and malware can alter these services and harm your system. If you stop the Windows Audio Service is stopped or its start mode is changed to manual, then any software that relies upon the Windows Audio Service (like Microphone) will not perform as expected.
In these situations in such cases, you must start the service again, and then change the type of startup to automatic. Here’s how to accomplish this:
Then, you must start first the Run Command Box by holding Win+R, and enter
services.msc and then hit Enter.
If you open the Windows Services window launches, scroll down until you can find the Windows Audio service. Double-click it.
This will bring up this Windows Audio Properties dialog box. Click the ‘Startup type: drop-down menu and choose Automatic.
If the status of the service is stopped, click the Start button to begin the audio services. After that, select “Apply” and then click OK.
If you want to just restart the service, click the Windows Audio service and select Restart..
Run Recording Audio Troubleshooter
The recording audio troubleshooter will solve a lot of typical issues with microphones that you may encounter. Follow these steps to use the troubleshooter for input audio:
Then, go to the Start menu, then search for “Troubleshoot settings” within the Windows search. In the search results you can open the ‘Troubleshoot settings’.
In the Troubleshoot window, choose the option ‘Other troubleshooter’ (for Windows 11). If you’re using Windows 10, click the Option ‘Additional troubleshooters.
Scroll down until you find “Recording Audio” in the menu of options. If you’re using Windows 10, click on the option ‘Recording Audio option and then click the “Run the troubleshooter” button. If you’re using Windows 11, click the Run button beside the recording Audio’ option.
Within the Recording Audio window, select an audio device or microphone with an audio adaptor built-in and select Next.
After this after that, the troubleshooter will start and attempt to identify any problems with the microphone of your device and then fix them.
Reinstall Microsoft Teams
If you’ve tried installing the most recent version, and using other troubleshooting techniques did not resolve your issue with the microphone It’s possible that some or all of Microsoft Teams program files are damaged. The only solution is to remove the application and then make an entirely new installation of the application.
Then, close the Teams application by right-clicking on the icon ‘Teams’ in the taskbar’s corner overflow and then clicking “Quit”.
Then step, launch Windows Settings, click ‘Apps then select the ‘Apps and Features’.
Select the Microsoft Teams application from the list of applications and click ‘Uninstall’..
After that, click the button to uninstall.
Alternately, you may uninstall the application from your Programs and Features control panel. After you have uninstalled the app it is possible to erase all MS Teams residual files that remain.
To open the dialog box, you must first start your Run dialogue box using Win+R. Then enter
"%appdata%" and hit Enter. Navigate to the Microsoft folder. If you find the folder ‘Teams’ there, right-click the folder ‘Teams’ and choose the option to delete. Close the folder.
Then you can enter
the word "Programdata" into the Run command and then click “OK”. This will open your secret ProgramData folder. Find the folder ‘Teams’ here and remove it. Then, restart your PC.
To download the app To install the app, visit Microsoft Teams’ official website. Microsoft Teams official website and select ‘Download for Desktop’ to download Desktop version.
Select the appropriate edition for the MS Teams app (like, for Windows 11) on the next page.
Once the app is downloaded, run the installer ‘MicrosoftTeams-x64.msix’ file to install the app. It will likely resolve the issue with your microphone. If this doesn’t work then try the following method.
Use System Restore to Fix Mic (Last Resort)
If none of these methods work to get your Microphone to function in conjunction with Microsoft Teams, then some of your Windows system files could be damaged. The only way to fix this can be to restore the system back to a specific date and time. The restore point can be made when there’s a significant modification to the system, such as when installing a program, installation, Windows update, etc.
You can make use of these restore points to reset your system’s settings and files to their previous state, which includes drivers, registry files and applications, system files and much more. To accomplish this, take these steps
Then, type in ‘System restore’ in Windows search engine and then select the ‘Create a restoration point’ control panel.
Within the System Properties windows, click the button ‘System Restore.
Within the System Restore Windows, select the ‘Choose another restore point’ and then select Next.
On the next screen, select an automatic or manually made restore point out of the list then click Next.. Be sure to select the restoration point made prior to the time you began experiencing microphone issue.
Then you can click the ‘Finish’ button to begin the process. The system will reboot to apply the modifications. Be sure to backup your data and shut down all applications prior to continuing the process.
System restore won’t delete personal data, however it will restore and recover the settings of your drivers, driver, and programs. This will fix all of your issues with microphones and other related to on your PC.
If the issue persists, there is an excellent chance that the issue is related to the main Windows files. If that is the scenario, you could use to use the System File Checker (sfc scan) or the DISM command to restore the system files. Create a new profile for your user (in the event that your current profile has been damaged) and install MS Teams in it, and then try it.
If you’re experiencing issues you’re experiencing issues, it’s probably an issue with the audio device or issues with your Windows OS. If you believe the issue lies with the OS there’s no other choice than to install the Windows OS.